Refund Policy

  1. Refund Procedure

If for any reason you are not satisfied with your purchase or need to cancel a plan, please contact Alien Hospital within 2 days of purchase to initiate the refund process.

To request a refund or cancel a plan, please contact us at the following:

Phone: +91 – 8876507127


When contacting us, please provide your queries and details of your purchase for prompt assistance.

  1. Understanding the Plans

We encourage all customers to thoroughly review the details of each plan before making a purchase.

All the necessary information about the plans, including the services covered, pricing, and any terms and conditions, are clearly mentioned in the description of each plan on our website.

  1. Refund Eligibility

Refunds are subject to the terms and conditions of the specific plan purchased.

To be eligible for a refund, the request must be made within 2 days of purchase and meet the eligibility criteria outlined in the plan’s terms and conditions.

  1. Refund Processing

Once a refund request is received and verified, refunds will be processed within a reasonable timeframe.

Refunds will be issued to the original payment method used for the purchase.

  1. Additional Terms

Alien Hospital reserves the right to refuse or limit refunds in cases where there is suspicion of fraud or abuse of our refund policy.

We may modify or update our refund policy at any time without prior notice. Please refer to our website for the most current refund policy.

  1. Contact Information

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at or call us at +91 – 8876507127. Our customer service team is here to assist you.